Multiple Choice Test



1) Which of the following best defines marketing?

One answer only.
   the maximisation of company sales
   improving the market share of organisations
   matching the resources of organisations with identified customer needs
   increasing the profitability of buyer - supplier relationships



2) Which of the following is not one of McCarthy's Four P's?

One answer only.
   product
   place
   profit
   price



3) Which of the following is NOT part of the marketing environment?

One answer only.
   customers
   institutional patterns
   organisation supply channels
   technology



4) Which of the following is not a form of reactive market research?

One answer only.
   questionnaires
   test marketing
   focus groups
   observation



5) Which of the following is not a form of differential advantage?

One answer only.
   superior technology
   well-known brand name
   cost leadership
   after-care service



6) Which of the following is NOT an organisation resource?

One answer only.
   technical resources
   factor endowment
   customer base
   profitability



7) In Maslow's hierachy of needs what is seen as the highest level need?

One answer only.
   ego-status
   belonging
   self-actualisation
   security



8) In life-style segmentation, individuals which are motivated by acquistion, competition and getting ahead are best seen as:

One answer only.
   self-explorers
   conspicuous consumers
   belongers
   survivors



9) In Ansoff's matrix what is the most risky strategy for an organisation?

One answer only.
   product / service development
   market penetration
   exporting
   diversification



10) In the Boston Matrix, question marks have:

One answer only.
   low market growth and strong market share
   high market growth and low market share
   low market growth and low market share
   high market growth and high market share



11) In a market with a small number of high value buyers which promotional technique is most appropriate?

One answer only.
   public relations (PR)
   personal selling
   advertising
   point of sale displays


This test has been created using the CASTLE Toolkit